Monthly Archives: February 2014

BPO-

February 28, 2014 |

Job search best practices for new graduates

With the graduation season just around the corner, the Philippines is looking to welcome thousands of new graduates into the local workforce. Among the many industries, the business process outsourcing (BPO) sector has become a trusted source of employment for these new graduates. Many of today’s workers credit the outsourcing industry for their fruitful careers,…

Read More

outsourcing

February 21, 2014 |

5 Tips to help you prepare for your call center job interview

The entire outsourcing industry is thriving, and it’s a field that offers a multitude of opportunities for growth. For most of us, getting a job at a call center represents a great chance to build a lasting and successful career. To get you started on your journey, you’ll need to get hired by showcasing your…

Read More

social-media

February 14, 2014 |

Why jobseekers must clean up their social media presence

As the social web continues to evolve, companies are also finding more ways to utilize it to boost their business operations. Social media, for instance, has been a beloved marketing platform where brands can create a lasting relationship with their demographic. It’s also a great channel for customer service, enabling them to address customer needs…

Read More

inbound-customer-service

February 7, 2014 |

How to stand out and be memorable in a job interview

A recent report listed the Philippines’ outsourcing sector among the highest paying industries. This includes call centers that offer inbound customer service and technical support solutions, two of the most popular outsourced services sent to the country. Between the massive amounts of jobseekers jumping aboard the outsourcing train and the rigid screening process companies put…

Read More