Monthly Archives: September 2016

disgruntled headache boss worried employee

September 20, 2016 |

4 Ways you’re ruining your customer service career

It’s no secret that the Philippine business process outsourcing (BPO) industry, dominated by voice customer service, is one of the fastest-growing sectors in the country. It’s also recognized as one of the best outsourcing destinations in the world. What makes it stand out are its English-proficient workforce, cultural flexibility, and affordable costs.