3 Things your cover letter must contain


Cover letters serve as gateways to introduce you to a potential new employer and communicate your viability as a good applicant to fill the job opening. Since it’s their first contact with you, it’s important to make an exceptional impact that can make them hold on to your resume. This is especially important, given that the booming local outsourcing industry comes with the challenge of competing with the large amount of people also conducting job searches for call center jobs.

Some job seekers unfortunately take cover letters for granted, thinking that the resume holds much of the meat anyway and adding a cover letter would be unnecessary. What they fail to realize is that a cover letter, when done right, has the power to convince recruiters and future employers that hiring you would be a good idea, making it a crucial component of your job hunt.

To help you compose an effective cover letter, here are some of the details that you must include:


1.     The specific recipient


Finding out who you should address your cover letter to tells your potential new bosses so much about you as an applicant. Specifying the name of the person, designation, and address shows that you took time to know about the company and its workforce. Though most of the time job listings do not include the direct contact details, have the initiative to call or send an e-mail to get the information. This tells them that you’re very interested in getting hired, and that can put you in the front row of applicants.


2.     The position you’re eyeing


Outsourcing companies, call centers especially, often have multiple job openings at any given time so they often receive many resumes and recommendations. As such, it would be best to immediately state which job opening you’re applying for within the first paragraph of your cover letter. This makes it easy for the assigned recruiters, headhunters, and HR personnel to put your application in the right category. Not only will it save them time, but it also prevents you from getting mistakenly deemed unqualified for the wrong job opening because you didn’t have the skills it required.


3.     The experiences and skills that matter


While your resume lists down your experience and skills, your cover letter must direct your employer’s attention to the ones that matter. This prevents you from repeating what is already stated on your resume, and even lets you elaborate further on your skills and experiences that meet your potential employer’s needs and are specified by their job postings. You can include specific projects or tasks that are helpful to build your name and stand out to the recruiters.


4.     Contact details


Just because you have included your complete contact details in your resume means you don’t have to do it in the letter. Think of your cover letter as a standalone effort to reach out to your potential employers, so including your physical and email addresses, and phone numbers would be helpful so they don’t have to consult your resume should they decide to contact you.


These are the parts of employment cover letters that you must remember to include. Raise your chances of getting hired by being clear and including important details that can help your future employers understand that you’re the right person for the job. This not only shows your interest in the job opportunity and working with them in the future, but also your confidence in your qualifications.