Services

Open Access Marketing is committed to deliver client satisfaction. To do this, we offer outsourcing solutions that are entirely customizable to address your every business need. We provide competitive and comprehensive BPO and KPO services under three banners: Voice Call Center, Non-voice Services, and Back Office solutions.

 

Call Center Services

Our call centers offer solutions to address a company’s customary needs and demands. Under it, we have Inbound Customer Service and Technical Support, two services that encompass almost every aspect of contact centers, including billing and account inquiries. We also have Sales and Marketing services, under which we offer Lead Generation, Lead Qualification, Seminar/Webinar Registration, and Appointment Setting.

 

Non-Voice Services

The non-voice services we offer include diverse business solutions like Data Services, which caters to Data Entry, Mining, and Cleansing; E-commerce, which involves E-commerce store management, SKU Cataloging, and SKU Building; Technical Support over email and live chat; and Content Moderation, which has Social Media Management and Social Fraud Protection.

 

Back Office Services

We also provide back office services to many companies worldwide. Our solutions are categorized into two business solutions: Web services, where we respond to your every web-related need such as Web Development, Web Content Management, and Web Design; and Digital Marketing, in which we offer Social Media Marketing, Programming, Graphic Design, Rich Media Development, Blog Management, Search Engine Optimization, and Search Engine Marketing.